Pricing
FAQ
Answers to the most common questions before you upgrade or contact sales.
Can I start for free?
Yes. Starter is free forever and gives every account core backup protection. You can move to Advanced when you need encrypted backups or recovery drills.
How should I choose between Universal and Dedicated?
Choose Universal for supported common workloads, such as databases and standard app stacks. Choose Dedicated when your environment needs a custom rollout, workload-specific handling, or sales-assisted planning.
Can I upgrade from Advanced later?
Yes. You can move from Advanced to Universal or Dedicated when your workload calls for app-aware protection.
Does my subscription include storage destination costs, such as S3?
No. Your PeppyKeep subscription does not include fees charged by your storage provider. Any S3, object storage, data transfer, or related cloud charges are billed separately by your provider.
If Advanced is not enough, can I get a refund on the Advanced fee when I subscribe to Universal or Dedicated later?
No. In some cases, the system may automatically calculate a discounted price for the next subscription. Please use the actual price shown by the system at the time you subscribe.